If your points balance becomes negative either from a points reversal or if you are “ineligible for an additional points incentive award” (aka sign up bonus or targeted spending offer), all future points that you earn will go toward eliminating the negative balance. Here is page 5 of 5 showing the new changes. A negative balance may occur as a result of the points reversal. Basically, if you return an item or get a refund for a purchase you made with your credit/charge card, the statement credit will cause a reversal in the number of points you earned from that purchase. Here is page 4 of 5 showing the new changes. Basically, if you do not pay your credit/charge card bill by the due date, you will forfeit all the points you should have earned during that period. Here is page 3 of 5 showing the new changes. Here is page 2 of 5 showing the new changes: Here is page 1 of 5 showing the new changes: It seems like American Express is really cracking down on churners and MSers, especially on AMEX Platinum Charge Cardholders. If reversed points make your account balance go negative, all future points earned will be applied to your negative balanceĪll the aforementioned changes go into effect on January 1, 2017.If you return an item and receive a statement credit, the points you earned from that purchase will be reversed.If you do not pay the amount due by the closing date of your next billing period, you will forfeit all points earned during that period.Returned payment fees are going up from $37 to $38.Late payment fees are going up from $37 to $38.Here is a quick summary of all the changes:
Most of the time these “important changes” are minor changes in wording to the cardmember agreement, but in the most recent statement, there are some relevant changes to how AMEX Membership Reward points are earned and redeemed. Good morning everyone, my American Express Platinum Charge Card statement just closed and I noticed that there were a lot of “important changes” from American Express.
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